Frequently Asked Questions

 

How can my family Doctor help me to obtain specialist medical care?

Before seeing any medical specialist, it is always preferable to talk to your own family Doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, they can help you choose the specialist best suited to your needs. Your family Doctor can help provide better care for you by informing the specialist of information relevant to your health. Communicating with the specialist will also enable your family Doctor to care for you better during and after your specialist treatment.

 

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Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition.

 

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What do I need to do before my procedure?

Please attend to the following as soon as possible:

 

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  • Check that your health insurance fund membership is current.
  • Check whether you have an excess or co-payment payable on your health insurance cover.
  • Please complete the patient history form, ensuring that you record your current medications and bring it with you on the day of the test.
  • Please contact the centre if you have any pre-existing infections which may be of concern or may affect your suitability to undergo the procedure.

 

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What do I need to bring to my appointment?

  • Doctors letter/referral
  • Health insurance details
  • Medicare card
  • Other entitlement cards
  • Any payment due on the day (Please note, payments made by credit card may incur a surcharge)

 

Please do not bring any valuables with you; Melbourne Endoscopy does not accept liability for loss or damage of personal property.

 

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What is the process once I arrive?

  • Please report to reception where your admission process will commence.
  • You will then be escorted to the hospital interview room.
  • Nursing staff will ask you a series of medical/ health questions.
  • Nursing staff will explain the routine to you and allow you time to ask questions.

 

Can I take my medication on the day of the procedure?

You may be able to take your usual medications, however there are some exceptions. Please be guided by your GP, prescribing Specialist or your Endoscopist. If you have any concerns, please contact the centre prior to the day of your procedure.

 

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I am having a Colonoscopy, why do I have to take the bowel preparation?

To ensure the safety and effectiveness of your procedure, the bowel needs to be empty to allow for a complete examination. Any large particles or debris within the bowel may obscure the vision of the Endoscopist leading to an incomplete examination.

 

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How long will I be at Melbourne Endoscopy?

On average you will be at our centre for approximately two hours; it is advised that you ask our reception staff when you book in as they may be able to give you a better approximation.

 

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Will I see a Doctor before I go home?

The Endoscopist will see you and discuss your results prior to your discharge, and advise of any follow up that may be required.

 

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When can I drive?

You MUST not drive for at least 12 hours after your discharge.

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Why can’t I catch public transport?

As you have had sedation you are not permitted to drive. Also you cannot travel by public transport unless escorted by a friend or family member. This is for your safety and that of fellow travellers. You must not drive for at least 12 hours.

 

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When can I go back to work?

You will have received sedation for the procedure which will affect your concentration and memory in the short term. You can return to work the day after your procedure.

 

If you have taken any work to do at home please be aware that the sedation you have been given may affect your judgment.

 

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How long will it before I feel normal again?

Every person is different and will recover at a different rate. You should be able to return to your normal activities within twenty four hours. If you are still feeling the effects of the sedation after 24 hours, please contact the location of which you had your procedure for advice.

 

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When will I know my result?

The Endoscopist will see you after your procedure, just prior to your discharge and advise you of your result. They will also advise you if any Pathology has been taken.

 

You will also be advised of any follow up that may be necessary, whether this is with the Endoscopist or your family Doctor.

 

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Who do I contact if I experience any of the following?

  • Severe abdominal pain
  • Diarrhoea
  • Rectal bleeding
  • Swallowing difficulties
  • Breathing difficulties

 

Please call your:

 

  • GP
  • Endoscopist
  • The centre where you had your procedure

 

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